Refund policy.
Zac Curtis does not accept returns or exchanges for change of mind. This includes prints and original Artworks. Please keep this in mind when selecting your art.
In the unlikely circumstance that your delivery becomes damaged in transit, You must follow these steps and provide them to zccrts@gmail.com
- Photograph the damage and the package in its entirety BEFORE opening the delivery.
- Photograph the damage to the Artwork
If your artwork is lost in transit a refund or replacement can be discussed.
All photographs provided by the artist form part of the artwork description. Colours on phone and computer screens can vary, please keep this in mind when selecting your artwork. Change of mind is not accepted by the artist.
Paintings age naturally. The artist does not accept returns based on the natural aging of art.
Shipping policy.
Original Artworks Australia
All original Artwork will be shipped within 7-10 business days of ordering unless advertised otherwise. If the Artwork is needed urgently, Please contact the Artist to discuss fast freight. Please consider that this will incur a rush fee.
Print Orders Australia
All prints are Made to Order by our partner company.
Unstretched Prints dispatch times approx 1 - 2 weeks.
Stretched and Framed Prints dispatch times approx 2- 3 weeks.
NOTE* Shipping times are subject to change, particularly during peak shipping times. Please consider this when making your purchase.
Original Artworks International
International Shipping can be arranged should you fall in love with an original artwork. Please email zccrts@gmail.com for a customised quote.
Prints International
Unstretched Prints dispatch times approx 1 - 2 weeks. Shipping times vary from 15-27 days however this is subject to change.
Please note** The artist or relevant shipping companies are NOT liable or responsible for any import duties that may apply to your Country.